These three (3) sets of data are fully aligned with each other and correspond only to the specific transaction. Within a few seconds you'll receive on the mobile phone number you chose when registering to the service a Viber message sent by "i-bank" that will include: The OTP will be sent within a few seconds to the mobile phone number you have chosen when you registered to the OTP service via Viber. enter the OTP sent via message to your mobile device.OTP service via mobile message is available to job positions with access to digital channels. Business users can activate the service by visiting a branch or via Internet Banking (if they have an administrator user with category S or if they own an i-code device). By activating the OTP service via mobile message, the i-code device usage for conducting transactions via digital channels is terminated.Įach time you want to perform money and security transactions via i-bank Internet and Mobile banking, please follow the steps below: The OTP via mobile message service is available to Legal Entities for work. Business customers can activate the service by visiting a branch. Individuals can activate the OTP service via Internet Banking in the section Security Settings> Manage OTP or by visiting a branch. In addition, you’ll get your OTPs even if you don’t have a good signal! OTPs via Viber are just as secure as OTPs via SMS, as the Viber messages are fully encrypted from the time they are sent through to receipt by the user. you’ve specifically chosen not to receive NBG messages through the app), you’ll receive your OTPs via SMS. the app isn’t installed, or there’s no internet connection) or in case you don’t wish to receive OTPs via Viber (i.e. In the event that it’s not possible to send OTPs to your mobile phone via Viber (e.g. The Viber OTP is sent to the mobile phone number stated when registering for the service. Business Users (Legal entities / Businesses).The OTP service is free of charge and is available to all users who use i-bank services:
NBG has deployed cutting-edge technology to enable its customers to perform cash- related transactions via its i-bank Internet, Phone, Mobile Βanking & i-bank Pay services enjoying greater convenience, security and freedom, by entering a one-time password (OTP) sent via Viber or SMS on the user’s mobile phone.
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